Frequently Asked Questions


1.          Where is CyscoExpert located?

2.          When is CyscoExpert open?

3.          How does the CCIE Lab training scheduling work?

4.          What hotel should I stay at?

5.          Does each student work on their own rack in the CCIE Lab training program?

6.          Does CyscoExpert provide lab scenarios to work on?

7.          I can't make it to Chicago. Will CyscoExpert come to me?


Q.         Where is CyscoExpert located?
A.         2035 S. Arlington Heights Road Suite 107-109
     Arlington Heights, IL 60005

     It is about 10 miles West of Chicago's O'Hare International airport.

Q.         When is CyscoExpert open?
A.          Monday – Friday 10am – 6pm

In some special circumstances we can open our facility during Saturdays and Sundays in order to accommodate the desired number of hours purchased by you.
For example, if you would like to purchase a block of 50 or 60 hours of training package and would like to stay in our facility for 6 or 7 days or if you would like to  
come to our facility for 4 or 5 days and would like to start the training during the weekend or middle of the week, we can accommodate such requests by opening  
the facility during the weekend.

Q.         How does the CCIE Lab training scheduling work?
A.         Scheduling is on a first come first serve basis. You can distribute your training hours however you like, within any time frame of your choosing.

      We are open five days a week and the hours of operation are as follows:

       Monday – Friday: 10am – 6pm

In some special circumstances we can open our facility during Saturdays and Sundays in order to accommodate the desired number of hours purchased by you.
For example, if you would like to purchase a block of 50 or 60 hours of training package and would like to stay in our facility for 6 or 7 days or if you would like to
come to our facility for 4 or 5 days and would like to start the training during the weekend or middle of the week, we can accommodate such requests by opening
the facility during the weekend.

Q.         What hotel should I stay at?
A.         If you are planning to rent a car use this hotel because it is about 5 to 6 miles away from our office.

If you are NOT planning to rent a car, you can stay at one of the following hotels (you can walk to any one of these hotels within 5 to 10 minutes from our office):

Red Roof Inn
22 W. Algonquin Road
Arlington Heights, IL 60005
Phone: (847) 228-6650
Fax: (847) 228-6709
Rate: $49.99/Night + 11% tax for one person -  Inquire about Internet connection when you call.
You must mention CyscoExpert's corporate account number 532148.

Jameson Suites
2111 S. Arlington Heights Road
Arlington Heights, IL 60005
Phone: (847) 956-1400
Fax: (847) 956-0804
Rate: $72/Night + 11% tax for one person - Breakfast is included. Wireless Internet connection is available without any additional cost. You must mention that you
are CyscoExpert’s customer and CyscoExpert's corporate code NIET.

Wingate Inn
2112 S. Arlington Heights Rd.
Arlington Heights, IL 60005
Phone: (847) 434-0300
Fax: (847) 434-0149
Rate: $75/Night + 11% tax for one person - Breakfast is included. Wireless and wired Internet connection is available in every room without any additional cost.
Ask for Greg Patel and mention that you are CyscoExpert's customer.

Extended StayAmerica Chicago - O'Hare
1201 E. Touhy Ave.
Des Plaines, IL  60018
Phone: (847) 294-9693
Fax: (847) 294-9684
Rate: $42.99 per day + 11% tax for one person - If you stay at least 7 nights. Wireless Internet connection - one time fee per room of $3.99.

Q.         Does each student work on their own rack in the CCIE Lab training program?
A.         Yes. Each student works on their own CCIE rack.

Q.         Does CyscoExpert provide lab scenarios to work on?
A.         Yes. CyscoExpert will provide you with all the materials necessary while you are with us. Our lab scenarios cover all relevant topics. Many of our past students
      have commented that our lab scenarios are harder than the actual CCIE lab. The scenarios are written by one of our instructors who is a triple CCIE, content is
      updated frequently based on the equipment and technologies added to the certification program.

Q.         I can't make it to Chicago. Will CyscoExpert come to me?
A.         Yes!  CyscoExpert does offer customized onsite training packages. E-mail
info@cyscoexpert.com for more information.